Yes. Samples are available for all of our fabrics, wallpapers, and passementerie and can be ordered directly through our website. If a sample is temporarily unavailable, it will be restocked as soon as possible. You may also be able to source samples from one of our stockists or showrooms, depending on your region.

We always recommend ordering samples before making an order, as colour and print may vary slightly due to screen representation and the natural qualities of the cloth.

You can order by contacting us via email at info@imogenheath.com with your enquiry, product details, and quantities. Our team will review your request, process the order, and issue an invoice. Orders go into production, or are dispatched if in stock, once payment is received.

Most of our products are made to order. If you are working to a deadline or need a quicker turnaround, please let us know. In some cases we can offer a rush service at an additional cost, depending on supplier capacity at the time of enquiry.

We occasionally hold limited stock of select designs. In-stock orders will be dispatched as soon as payment is received, typically within 1–3 working days. We recommend checking fabric and sample availability in advance, particularly for woven stock, to avoid delays.

Yes. Our minimum order is three metres. For any orders less than three metres, a cut fee is applicable.

Please note that all archive designs require a minimum order of five metres.

We recommend reviewing product measurements and our returns policy carefully before placing your order.

Most of our fabrics are printed to order. This means we do not hold large volumes of stock, and print runs are scheduled based on confirmed orders.

If you require a lead time before placing your order, please contact us, and we will be happy to advise.

We do not sell off-cuts or seconds. All fabric, embroidery and wallpaper purchases are final sale once confirmed. If you are unsure before ordering, we recommend requesting a sample.

Once your order is confirmed and payment has been received, it will be sent to production. As most of our fabrics are printed to order, lead times vary depending on the product and print schedule. Estimated production times will be shared at the point of enquiry or order confirmation.

As soon as your fabric is ready, we will dispatch it promptly, taking into account your location. We ship via DPD, DHL, DX, UPS or FedEx, depending on your region.

If your item is in stock, we aim to dispatch within 3–5 working days. Please note: this does not include bespoke made-to-order items such as cushions or embroidery. We will provide a tailored quote and lead time for these during your enquiry.

You can apply for a trade account via our website. Applications are open to interior designers and professionals working within the interiors trade. Once approved, you will receive access to trade pricing and support.

As a trade account holder, you will receive exclusive trade pricing, access to stockist samples, and priority support. You’ll also be the first to hear about new launches and exclusive previews. From time to time, we also offer additional benefits such as event invitations and limited trade-only offers for our professional community.

Our collection is available through a network of global stockists and showrooms across the USA, Canada and Europe. If you are based outside of these regions, you can order directly with us by setting up a trade account or contacting us at info@imogenheath.com.

Yes, we welcome enquiries from private clients and design enthusiasts. If you're not a trade professional, you can contact our team directly at info@imogenheath.com. We’re happy to assist you with pricing, sampling, and placing your order.

Yes. We ship our collections worldwide using trusted couriers, UPS, FedEx, DHL and DX for both UK and international deliveries. Please note that international customers are responsible for any import duties, taxes or customs charges that may apply.

For sample shipping, we ship using local postal services - options and costs are shown at checkout, based on your delivery address.

We try to keep the shipping costs to a minimum, but all final costs are based on weight and size. For all fabrics, wallpapers and embroidery, shipping will be added to your invoice.

For all sample orders, shipping costs will be shown at checkout.

Yes. For sample orders, we ship via Royal Mail and can provide tracking details once your order has been processed.

For all fabric, wallpaper and product orders, we use courier services, and tracking information will be sent to you as soon as your order has been dispatched

As most of our products are printed or cut to order, we are unable to accept returns or exchanges unless an item is faulty.

We strongly recommend inspecting your order upon delivery and before any fabric is cut or used. If you have any concerns, please contact us within 72 hours of receiving your order so we can advise. For full details, please refer to our Delivery & Returns Policy

All of our products are made in the UK in collaboration with trusted manufacturers and craftspeople.

Our fabrics are woven and printed in the UK, with designs created in our Sussex studio. The majority of our printing is done locally to ensure quality and traceability.

Our wallpapers are made in the UK using recyclable paper grounds and water-based inks to ensure they are fully sustainable and recyclable, while still capturing the depth and detail of the original artwork.

Our embroidery is crafted in the UK by specialist artisans, using traditional techniques and processes. We work closely with all our partners to maintain the integrity and quality of every product we produce.

All Imogen Heath products are designed in-house by our founder and designer, Imogen Heath. Each piece begins as a hand-painted artwork, which is carefully developed into a final design. We produce everything in the UK, working closely with trusted mills, printers, and craftspeople to bring each collection to life. Whether woven, printed, or embroidered, every product reflects our commitment to colour, pattern, and British-made quality.

Yes. We offer a bespoke service and can work with you to create custom colourways or tailored options across embroidery, cushions, fabrics and wallpapers.

All bespoke projects are subject to a design consultation and may incur a design fee, depending on the scope of the work. Please get in touch to discuss your requirements and we’ll be happy to advise.

We produce a variety of cloth, including linen, cotton, and linen blends. Our printed fabrics are made with the highest quality, European and Irish Linen and our woven fabrics are manufactured here in the UK. We offer our printed fabrics on a variety of base cloth and bespoke options are available upon request. You will find the fibre content and details of the cloth on each of our website listings.

All of our textiles are printed in the UK using a range of techniques. Our digitally printed fabrics are produced to ensure exceptional colour, detail, and longevity. Each fabric goes through a strict quality control process before it leaves the studio or warehouse, so you can be confident in the consistency and finish of what you receive.

Our fabrics are printed on natural base cloths, primarily linen, which have unique textures and surface details. You may notice subtle slubs (raised threads), small flecks, or gentle variations in weave. These are inherent to the nature of linen and a hallmark of its character and craftsmanship. When printing on natural fibres, the ink may absorb slightly differently across these features. This can result in small shifts in colour density or visual texture, this is not considered a fault but part of the natural quality of the material.

We do our best to highlight the natural qualities of each cloth across the product pages, and our team performs a thorough quality check before anything leaves the studio or warehouse. In most cases, small irregularities such as slubs or slight ink absorption differences are not faults, they’re part of the organic, hand-finished nature of the product. A flaw might include misprints, marks unrelated to the weave, or physical damage to the fabric. If you’re unsure, please contact us.

All of our fabrics are made from natural fibres and should be treated with care to preserve their quality and character. We recommend the following general guidance:

• Dry clean only for printed, embroidered or woven fabrics.

• Avoid prolonged exposure to direct sunlight, which may cause fading over time.

• Do not machine wash, tumble dry or bleach.

• Always use a professional upholsterer or curtain maker familiar with natural fabrics.

As care instructions can vary depending on the base cloth, please contact us before cleaning or treating any fabric. We are happy to advise based on the specific fabric and its intended use.

Yes, absolutely. We ask that all fabric is carefully inspected upon delivery and prior to cutting or upholstering. If there are any concerns, please notify us within 5 days of receiving your order. To help us assess an issue, please provide: Clear photographs in good lighting, A close-up image of the area in question, A full shot of the fabric section, A short video, if relevant. In some cases, we may request the fabric to be returned to us for further inspection before approving a return or replacement.

Unfortunately, we cannot accept any returns or exchanges on fabric that has been cut, treated, or made up into products. This applies even in cases of claimed faults, so please ensure everything is checked before use. We strongly recommend ensuring that your workroom or makers are informed to check all lengths of fabric before being made up.

Our fabrics are printed to order in small batches. While we aim for continuity, slight variation can occur due to natural fibres and the printing process. We recommend ordering a current sample before placing an order. Please avoid matching to offcuts or archived samples, as these may not reflect the current production. We retain a full width cutting as an internal reference from each print run, which we use to ensure colour consistency across orders and base cloths.

Yes, we offer a bespoke colour matching service for trade and custom projects. If your client requires a specific shade, we can work with you to develop a custom print. Please get in touch with your project details and timelines so we can confirm feasibility, lead times, and any associated costs.

Some of our fabrics are suitable for light to medium upholstery, depending on the base cloth and intended use. We recommend checking the Martindale rub count and fabric composition listed on each product page. We always recommend ordering a sample before use and consulting with your upholsterer to ensure the fabric meets your project’s requirements.

All of our fabrics can be treated to meet flame retardant standards, but it is the responsibility of the client source this service and to ensure testing and compliance is carried out by a certified professional. Please also note that treatment may require additional meterage to be provided to the treatment supplier, we recommend factoring this in when requesting post-treatment options. If your project requires testing, please let us know at the time of order, we can provide the relevant print and base cloth specifications required by your testing provider.

We offer an eco non woven wallpaper ground with a slightly textured feel, similar to watercolour paper. It is made from sustainable materials, fully recyclable, and printed using water based, biodegradable inks.

Our wallpaper is suitable for most interior spaces and is classified as spongable. However, it is not fully wipeable, so we do not recommend using it in areas exposed to direct water or constant humidity. It can be used in powder rooms or bathrooms, as long as it is in a well ventilated environment. The wallpaper is also suitable for commercial projects in low traffic areas.

Yes. Wallpaper samples can be ordered directly through our website.

We recommend working with a professional wallpaper installer to calculate your wallpaper requirements. All roll specifications, including width, pattern repeat, and match details, are available on our website to support your planning.

Yes. Hanging instructions are included with every roll of wallpaper. You can also find our hanging instructions here.

Yes. If you are interested in customising a wallpaper design, please submit an enquiry to our production and design team. We will review your request and advise on feasibility, timelines, and any associated costs. Minimum orders for design changes to wallpaper is 12 rolls.

Yes. We offer a bespoke cushion making service in house and can create cushions to order using any of our fabrics. Please get in touch to find out more. For quotes, timelines and further details, contact us at info@imogenheath.com

Yes. We offer a bespoke service and can work with you to create custom colourways or tailored options across embroidery, cushions, fabrics and wallpapers. All bespoke projects are subject to a design consultation and may incur a design fee, depending on the scope of the work. Please get in touch to discuss your requirements and we’ll be happy to advise.